This place is very unfriendly. I'm gay, and actually thought I was treated 😔 very rude. I went bk several other times, to see if the customer service changed!! NOPE!! and the owner sat and watched, while we stood there and never was asked if we needed help. Same thing happened, I asked a question, and answers were short, and they didn't know, or wasn't sure. They literally just stood there staring at us with no expression. I buy an expensive product. It was simple questions, what product was more popular sellers, or what other customers were buying more of !! SIMPLE!! I saw I wasn't the only customer that was treated this way. Save time, go somewhere else. Nice shop off of 46 that has everything 🙌 and very friendly and knowledgeable
AS
ReviewsFrom Google
4.2
★★★★
367 reviews
KN
Kit Natal
2 months ago
★
ML
Mike Lagunas
6 months ago
★★★★★
"This is easily the best shop in New Braunfels. Huge selection, very competitive pricing, and fantastic customer service. I’ve worked with Adam on most of my visits — he really knows his stuff and is one of the nicest guys you’ll meet. Even my quick interactions with the rest of the team have been excellent!"
CI
Christian Innmon
4 months ago
★
Payton has NO IDEA what's going on there. Always tells me they don't have things there, then I go and they have it. Super rude too. I only go here because they're close. Go to Gruene Smoke Shop or Holy Smokes. The owner is just as dim as she is. No wonder my review has likes! 😂
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