All I could say is outstanding! I called Best Appliance Repair and had a technician at my door in an hour. Slimane was knowledgeable, had the part I needed and had my dryer fixed in no time. He also gave me some valuable tips on caring for my dryer. He was great! Highly recommend this company.
Best Appliance Repair has a modern, helpful website that allowed me to book my service online, which I appreciate. The technician arrived promptly and took his time inspecting my 20 year old washing machine. Ultimately, he let me know it would cost more for the replacement parts (which he showed me on ebay) and labor then the machine was worth and recommended I replace it. He also inspected my dryer, and after replacing the old belt, announced it would last several more years and did not need replacing. Overall, the tech was kind, helpful and honest. Even though he couldn't fix my old washer, after his evaluation, I feel confident that replacing it is the correct course of action.
Had a great experience with Best Appliance. The freezer in my 12-year-old fridge wasn't getting cold enough and we noticed it at an inconvenient time just a couple of days before the New Year's holiday. The tech came out the day after I called and quickly diagnosed the problem as either low freon or a bad condensor. A second, specialist tech, visited just after New Year's Day, topped off the system, and it now works perfectly again. Both techs were completely competent, professional, and so friendly - we even had a fun conversation while waiting about ten minutes for the condenser to start up! Their pricing is reasonable and I will definitely call these folks back the next time I need help with one of our appliances
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