Capitol Chrysler Dodge JeepRAMPRO

Car garage and servicing · Willimantic

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★★★★★4.61399 reviewsGoogle reviews

Capitol Chrysler Dodge Jeep RAM specializes in selling trucks, and the Jeep lineup of trail-rated vehicles. Our CDJR dealership is jam-packed with new and used trucks, 4x4s, SUVs and cars. What does it mean to have a Chrysler Certified Sales Professional at your service? It guarantees that every member of our staff, who live right here in our local communities, will always treat you with utmost respect and courtesy. It takes years of commitment, professional training, and superior product knowledge to earn the Chrysler Certified Sales Professional title, and we are determined to be the number one choice for Chrysler, Dodge, Ram and Jeep vehicles in the Norwich, Manchester, Colchester, Mansfield and Hartford area!

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ReviewsFrom Google

4.6
★★★★★
1399 reviews
JW
joni weglein
6 months ago
★★★★★

l recently worked with Jason Fontaine for my new Alfa Romeo and couldn’t be happier! Jason literally guided me through every step with patience, professionalism, and genuine enthusiasm, making the whole experience stress-free and fun! I really appreciate all of Jason’s help. He took the time to explain all the features clearly and made sure I knew how to use all the options on my car! Thanks to Jason, I had the best car-buying experience. He turned what I expected to be a stressful day into an enjoyable one! If you are in the market for a new vehicle ask for Jason! He is very knowledgeable, helpful, and personable! Thank you so much Jason!! Joni Weglein

BD
Brian Ducharme
3 months ago
★★★★★

Smooth, efficient transaction. No back and forth negotiating. The vehicle was priced well and I was given a fair price for my trade in within moments of their inspection of my vehicle. Jason and the staff I worked with were all very professional. I highly recommend working with Jason for your next vehicle purchase. I will buy from him again.

S8
Slingshot 860jake (Jake)
5 months ago
★

Of course this dealer responded saying after market starter and that was plug play install done from compustart that is best in the game. Doen after the engine light came on and the truck wouldnt start due to engine light being as the after market starter bypass it. This dealer do take responsibility and I had already emailed the vp of ram and had his team reach out. After market would not have been done if this truck did not have issues off the rip. I would stay far far away with how this service team handles safety issues they dont care of electric brakes come on while driving and almost causes crashes. 1st time I called they told me over a weeek out . V.s getting it in right away I purchased a 2026 Ram 1500 Laramie, and within 5 days of ownership—starting with just 53 miles—the truck hit 418 miles and the check engine light came on. At the same time, the electronic emergency brake applied itself while I was driving. I immediately contacted the dealership and was told to bring it in. Service claimed the code was “stored but not active,” yet when I pulled it myself, it showed as active and current. They said they ran tests, nothing failed, and then told me the system just needed to be cycled to clear the code. Nothing was repaired or replaced because they “couldn’t duplicate the issue.” I was also told I’d receive paperwork by email, which I never got. I do not feel safe driving a brand new truck where the electronic brake can randomly engage while driving, and the dealership cannot explain why. When I asked about a trade-out, I was told it doesn’t qualify unless there are more issues—despite the fact that this serious safety issue was never actually fixed. I now have an open case with Ram that’s been getting escalated, but my experience with this dealership has been terrible. Once they sell you a vehicle, they clearly don’t care. Service was dismissive and even told me this kind of issue is “normal” and not to bring it back unless it happens again. That is completely unacceptable. A vehicle applying the emergency brake on its own while driving is a major safety hazard. If that happens at highway speed, it could easily cause an accident. After years of owning Rams, this experience has me seriously considering switching brands. I would strongly recommend staying far away from this dealership—they do not prioritize customer safety, only the sale.

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Capitol Chrysler Dodge Jeep RAM · Car garage and servicing in Willimantic