CreativaKidzPROVerified business?

My experience involves purchasing an Xtool F1, a significant investment, though not the most modern model. After only three days of use, the red laser stopped working, and now I have to pay for shipping to have the device repaired. Since it was new and only used for three days, you need to improve the customer experience. If we're already having a bad time, why let our customers down? At least have the courtesy to send us the shipping label so we can send the defective unit back. I hope this has a happy ending, but right now, I'm very disappointed with this issue. On top of the delay, the delivery was also faulty. 💔 I would appreciate it if you could consider these points.

I bought through Mercado Libre, had a small problem with the product, and the company resolved everything immediately, with fast and hassle-free service. They have earned my trust, and I will be able to recommend them after such a positive experience.

Great location, service, and professionalism. They offer high-quality courses and products with a wide range of skills, from educational robotics to 3D printing. A great option in Mexico City, highly recommended.