Thanks to Curtains Direct we now have all new quality and aesthetic outdoor awnings, curtains, blinds and a perfectly matched bench seat cushion. Both Graham and Gerard are clearly experienced (I regretfully ignored some sound recommendations), easy to deal with, and the company was beyond obliging with our convoluted installation timeline. Won't hesitate to recommend.
Really disappointed with the after service provided by Curtains Direct. While we were patient enough during the lockdown, when the curtains were installed they draped across the floor, so we asked for someone to come and review and correct the problem. After returning from a holiday we informed them we were home, but the only communication we received over 4 months was from the accountant asking for payment. Each time we informed him that the problem was not fixed and that we still had not received any communication from the company. In the end my husband took down the curtains and raise the curtain railing, a difficult job as the curtains were very heavy. Seems the company are only interested in new customers but not fixing existing problems. No apology, very poor after service. I will never use this company again and I cannot recommed them.
We had 4 curtains and shutters installed a couple of months ago and the whole experience was great. From the quote, they appeared more knowledgeable & willing to help us finalise the details (colours, options...) than competitors. Then Bernard was very professional, on time, responsive and patient answering all my questions and offering advice whenever it was needed. We wanted a type of rod that they don't have in white painted in white which they organised for us with the paint that we gave them: that is a very rare customer service. And the result looks amazing - we are very happy with the looks & the workmanship and would recommand Curtains and Blinds without a doubt.
On the van, cards and invoices. One scan opens everything above.