Dallas Plumbing & Air Conditioning provides reliable plumbing, heating, and air conditioning services in Plano, TX. Count on our experienced team for quality repairs, installations, and year-round home comfort.
We’ve used them a few times now and have been happy with their service each and every time. It has been easy to schedule an appointment even on short notice, and the work has been above expectation every time. They were recommended to me from a neighbor and I would recommend them to others as well.
I always dread when something needs to be done around the house as things run amuck within short order and I am completely naive thinking everyone's word is their bond. Our water heater breathed its last and after some research I scheduled Dallas Plumbing to come out. The coat for replacement seemed very high but the reviews were very good so we decided to go ahead. And then the project began going sideways for some very unforeseen reason and I started to worry. And Dallas Plumbing came through 180%. The follow up and additional work necessary was totally handled under the original verbal understanding. I was absolutely amazed and relieved. If you know nothing about plumbing, you want this company. If you know everything about plumbing, you want this company. It may be a big company but the customer service and care and integrity is absolutely small town and personable. The last of the work agreement was completed by Cameron Owen and David Mullen. They put in a gas line to the kitchen, and again unforeseen problems. They carefully went about things in a way that demonstrated expertise and creativity, and everything was finished in remarkable time. I am very thankful we decided to go with this company.
I was very dissatisfied with the lack of service provided. I scheduled a water heater flush from an advertisement that quoted $80. The technician very briefly glanced at various issues, including the water heater. He did not do a water heater flush as advertised, and advised to take no action on the water heater after spending 5 seconds looking at it. He said it was too old to flush, and if it's giving hot water to not worry about it. He then very briefly glanced at various other issues, and sent me 4 estimates, none of which were under $8,000. And I still paid the $80, for nothing. What a waste of money and time. Over the next few days, I got several calls and emails asking how I'd like to move forward with service. It's clear all they cared about was getting in the house to charge tons of money for other services. I will not ever do business with this company.
On the van, cards and invoices. One scan opens everything above.