DebrouxAutomotivePROVerified business?

Car overheated on an extremely hot FL day and in close proximity to DeBroux. Wife, myself and our dog stepped in and were greeted like old friends. Rodney (owner) and Steve promised us they would take a look and give us a call but due to volume it may take a couple of days TRUE TO THEIR WORD, they diagnosed and repaired my wife’s car. As luck would have it (and our luck wasn’t good this week) our Jeep radiator split just about the time we got our car back. Rodney was able to honor the warranty provided by an auto shop in Mobile and replaced the radiator and fluids. He also rotated and balanced the tires, found a busted shock and replaced both our rear Jeep shocks. This is a good, honest, friendly and reasonably priced shop to have ANY type of auto work done. Highly recommend!

After my experience with DeBroux Automotive, I can’t recommend them highly enough. They got my car in quickly and completed the repair faster than I expected. Their communication throughout the entire process was exceptional—they called before making any changes, explained everything clearly, and kept me updated on any adjustments to the anticipated cost. There were never any surprises. On top of that, their pricing was significantly lower than anywhere else I checked, without sacrificing quality or service. In an industry where it’s often difficult to know who you can trust, it was an incredible relief to find a shop that is honest, transparent, and genuinely looks out for its customers. Knowing I have a mechanic I can trust gives me tremendous peace of mind. I truly appreciate everyone at DeBroux Automotive for making what could have been a stressful repair such a positive experience. They’ve earned a customer for life. If you’re on the fence about where to take your vehicle, don’t hesitate—take it to DeBroux Automotive.

I called DeBroux Automotive to discuss a discrepancy before paying over $2,000 in scheduled repairs (transmission fluid and spark plugs). Matrix physically inspected the vehicle , and stated 2 belts need replacement while DeBroux said only one. As a single older woman with no family nearby and limited income, my truck’s reliability is extremely important to me. The belts are my main concern — without them working properly, my fear was the truck will soon become useless. I wanted assurance that after spending that much money, my truck would be reliable. When I politely raised this, the responses were snarky, sarcastic, (I think came from the owner himself) and rude. They said “look under the hood yourself” and “go to Kelly Hill”. All customers, especially older women on fixed incomes, deserve basic respect and clear communication. Very disappointed. Rudeness and dismissive treatment from DeBroux hurt me deeply — emotionally, physically, and spiritually. As an older single woman with limited support, being made to feel disrespected and like I had no right to ask for basic fairness or reliable service left me humiliated and drained, affecting my well-being and ability to show up fully for my patients and family. Since writing the above, I found a nice auto repair shop, with a very respectful owner, who told me "I didn't need to do any work now on it now". However, the other shop stated, when I"m ready (when the truck is giving me more problems), he would do the same work for 1/2 as much, saving me 1000 dollars. That is a 50% savings or a 100% savings since I need to do NOTHING now. This place is not as great as they think it is.