DigimedBobignyPROVerified business?

Absolutely avoid this place!! I am very disappointed with my experience at this dental center. I came for a consultation and specified that I didn't have my health insurance card (Carte Vitale) with me. Despite this, I wasn't given a treatment form, a document necessary to request reimbursement from the national health insurance. I was then told that it was no longer possible to obtain it after payment, which is very problematic. Furthermore, during a phone conversation with the receptionist, I simply asked for her name to identify the person I was speaking to. She replied that this information was confidential and that she couldn't give it to me, which I found completely incomprehensible. A lack of professionalism, information, and seriousness in the administrative management of patients. A very disappointing experience.

I came in for a routine checkup in December, and at no point was I told that a teeth cleaning would be performed. The dentist, Anne-Sarah Benhamou, began working in my mouth without explaining what she was going to do. I received no explanation of the procedure, nor any warning about the potential pain. I felt a very sharp and completely unexpected pain. Several times, I showed and expressed that I was in pain, but she didn't stop; on the contrary, she continued without pausing. At one point, the pain became too intense. I had to gently push her hand away to make her stop because I couldn't bear the pain any longer. She took this very badly and replied curtly, "Oh no, you're not touching me!" I told her I was sorry but that I needed a break and that I couldn't endure the pain any longer. She looked at me disdainfully and told me it was at the minimum speed, as if to say my pain wasn't legitimate and that I was exaggerating. I left that appointment deeply shocked by the lack of communication, listening, and consideration. A preliminary explanation and a minimum of attention to the patient's pain would have completely changed the experience. I absolutely do not recommend this center or this practitioner.

Avoid at all costs! ⚠️ Customer service: 000 Professionalism: 000 I requested a treatment form so that the French National Health Insurance (CPAM) could reimburse me, but she ignored me and only gave me the invoice. When I called back, they refused to give it to me! And that's not all: the dentist dared to touch my tooth, which is already inflamed and keeping me awake at night. Honestly, avoid this practice at all costs! I will never go back. And if I could give zero stars, I would have already done so.