dollsglPROVerified business?

Thank you, Dollpark! I'm absolutely thrilled. I got the Boogina Anike Ekina and was instantly blown away by its realistic appearance – the feel is incredibly lifelike, too. The customer service was super competent and friendly. You can tell right away that they take their time and aren't just trying to sell you anything. Over the years, I've tried various luxury toys of this kind – from well-known manufacturers to smaller, expensive workshops. With most of them, it was the same story: either they looked good but didn't feel convincing, or they felt realistic but looked rather unnatural. The Boogina truly delivers on both counts for me. It's absolutely worth the money if you value a truly realistic overall feel.

TLDR; I bought their expensive product (boogina xania wet), didn’t like it, wrote a critical review on their product page which got censored, tried to work it out with their customer service, then got ghosted and ignored for months. I bought a Xania Wet masturbator, in total it cost 170 Euros after shipping to North America. Not a small amount, so I was incredibly disappointed with the small weight, hard feeling material, and uninspired performance. I then submitted a review expressing my disappointment to their official product page, and it was blocked by their customer support team and censored (it does not show up on their product page with the other reviews). As far as I know this is the only review that isn't by a first time onahole user and isn't a 5 star singing their praises like the other ones that they have allowed to be published. Dollpark’s Managing Director then immediately reached out with a kind offer for a refund, which I followed up on, only to get ghosted for a month and ignored by their support team. Why even make the offer if there are no intentions to honor it? So from my perspective I took a big chance spending $250 CAD on their product, it ends up being not good, I write an honest review on their website (which remains unpublished), they then email me promising some solution, and then ghost and ignore me. In my years of dealing in this space, I have never been treated in this bizarre way by any other company. I feel wronged and like I had a bad experience. All that being said, I would still appreciate it if they could make this right, they know how to contact me. EDIT: As of March 26th: This situation is still fluid but has not yet been resolved. I will keep this review updated. EDIT2: Silence from their customer service as of April 19th. They’ve had ample time to resolve the situation in a timely fashion.

Absolutely recommended in every respect! I already own a Boogina from Dollpark and it's worth every penny. If I order toys like this again in the future, I'll definitely only order from here. Plus, the excellent customer support is always there to help. Truly customer-friendly. Thank you and please keep up the great work :)