Elements-MNPROVerified business?

BEWARE- Our insurance company hired this company due to fire damage due to lightning strike to our home. This company is a joke. They ripped off us, and our insurance company. Washed our clothes in some kind of commercial cleaning solution and ruined a lot of our stuff. Even went as far as washing new stuff sealed in original packaging. Charged ridiculous prices to wash stuff that exceeded the price to buy new. Tested electronics that were obviously damaged and said were good. Tested electronics that had blacked, and melted, plugs and their technicians said " well it seems to work, so I have to say its good" , it didn't work. If lights came on they called it functional. Lied to our insurance company to charge maximum fees. Idiots.

Evans was extremely professional, courteous, and responsive. They showed up and took great care in making sure that they cleaned everything out of our house after a fire and smoke damage through out our home. They walked us through what they would be doing and what our options were. Our rush clothes were back within a day. We were able to go down to their shop and grab clothes that we needed as the seasons changed since it was taking so long to get back into our home. There were a couple of times that things came up that we needed special items and they were able to find what we needed and one of their employees dropped it off at our home the next day. When they brought our house hold items back, they made sure that everything made it back to the room that it belonged in and they stacked everything as neatly as they possibly could. They did an amazing job with all of our stuff.

My family and I want to THANK YOU. Having a small household fire is devastating on its own but then having to deal with the cleanup can be overwhelming. Smoke damage throughout the entire home. Evans Garment Restoration was amazing to work with. Communication was great- returning phone calls, arriving promptly in the time frame given. Answering questions and reassuring how personal items would be treated. Professional yet personal, caring and understanding. Respectful of items. Very impressed how items were returned. Clean, folded or hung, tagged, boxed and clearly labeled. I would high recommend using Evans Garment Restoration THANK YOU