eStore Factory is a UK-based, award-winning Amazon consulting agency that helps brands scale their sales through end-to-end services including listing optimisation, PPC management, A+ content, and brand storefront design.
I had a positive experience working with eStore Factory overall. They were helpful in getting my new product listed and setting up variations correctly, which can sometimes be a complex process. Their team was responsive and supportive throughout those stages. They also delivered A+ Content that aligned well with the brand and helped improve the listing structure. Overall, a reliable partner for listing setup and foundational Amazon work.
I was a happy customer of Estore Factory when we began working with them two years ago. In December of 2025 I gave notice to them and they still had "management" of our account through Feb of 2026. During that time our account was "internally" compromised by an agent of their company. My account was charged 15k which I am now being harassed by Google Ads for this, and my account will inevitably be suspended soon. Kevin at Estore Factory and their company has taken NO responsibility whatsoever for this and has denied any wrongdoing. The Forensic files from Google Ads say different. We trusted them with our account, and they not only broke our trust but have done nothing to help the situation at hand and we are the ones left floating the bill for this massive financial situation. I have also tried reaching owner "Jimi Patel" as well via email but have heard nothing from him. We are a VERY small family business, and this kind of money loss will truly hurt our brand. We trusted you Estore Factory. We found them via Amazon SPS btw. Never again!
We’ve partnered with eStore for the past two years and would confidently recommend them to anyone serious about growing their Amazon business. They took the time to understand our market and product line in depth, allowing them to provide truly expert guidance. From product listings to A+ content development, they manage the entire process seamlessly. We started with 30 SKUs and are now expanding by another 60—something we feel fully confident doing with their support.
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