Excellence Domestic workers services-TadbeerCenterPROVerified business?

Highly NOT RECOMMENDED!!! With Excellence Domestic Worker Services LLC We discussed main point of me hiring a nanny that she can travel with us when needed. Same mentioned in my contract with them. Sometime ago I had to travel and agency refused to give Nannys passport to her back ( HR is holding it illegally against UAE law and against her will) and violating our contract terms. They lie a lot after signing contract blaming Phillipines consulate & embassy and other agencies that they are not allowing nanny to travel. We contacted Philippines embassy & MWO and they said no objection for nanny to travel. Moreover no one contacted them regarding the same from agency. They sold me service way higher than normal rate they have, plus took same amount of deposit, plus put monthly deduction on auto deduct at 6:30 am same day of every month, but delay paying Nannys salary and scold her, mistreat her if she asks any questions. One of their so called customer service woman called me and shouted at me aggressively that her passport will not be returned, HR is afraid that if Nanny has her passport she can run away. This is the truth. Terrible service, illegal activities, violation contract terms and UAE Law, aggressive behavior towards domestic worker and clients. Highly NOT RECOMMENDED!!! Your below reply is just to justify your unprofessional and illegal activities like holding employee passport against her will and UAE law. To me clearly was communicated and I was reassured that she can travel with us anytime. I have all proof. Whatever you shared with me via email is fresh communication with unclear person to us as it was not official embassy email communication with you. Moreover you have been lying to me that embassy did not allow her to travel to justify you violating contract terms and holding her passport illegally the last 10 days, regardless it is clearly stated in the contract. When we contacted embassy they informed us no one from agency contacted them regarding the same, it was last week. When your customer service called me shouting at me on the phone, she was the only person who mentioned the reason behind your restriction her to travel. She said HR is afraid that domestic worker can runaway. Same was told by your agent who sold the service to us. Therefore, rather than lying to customer, shouting at them on the phone, scolding domestic worker and holding her passport against uae law and her will, better work on practicing proper and correct communication to clients before signing contracts, treat your employees properly as you want to be treated. I want my deposit back!!!

I recently visited excellence center while waiting for an interview, and I had the opportunity to observe how they train their domestic workers, Iwas honestly impressed with the way the training session were conducted. The staff were very organized and professional and you could see that they take the preparation of maids and nannies seriously before placing them with families. The training seemed focused on hygien, household, responsibilities, and communication which I believe is very important for both . While setting there it gave me confidence that the center is making an effort to properly prepare domestic workers before they start working with families. Over all, the environment felt professional and structureed and it was reassuring to see that they invest time in training and guidance for the worker

I recently visited excellence tadbeer to hire a maid, and what I liked most is how honest they are when explaining each maid's experience and what she can actually do, they don't exaggerate which really helps in choosing the right person. They also mentioned the maid training and you can see that the workers have full knowledge in cleaning and household tasks before placement The whole process was easy, fast and not complicated at all. Everything from selection to visa and contract was done in one place which made it very convenient. Overall it was a smooth and clear experience