ImportSpecialistPROVerified business?

Horrible. Do not take your Range Rover, Mercedes or any foreign vehicle here. Went in for diagnostics on my infotainment system in my Range Rover Sport and it was returned with extensive damage to my headliner. Unacceptable, they denied it was them, I actually expected a higher level of service from these guys. Never again. Just check casenet first before using them, it really will give you a clear picture of who these guys are.

Took my wife's Volvo in for what I thought was a grinding wheel bearing noise. Left car all day a d went back next morning . They told me it was the dust shield behind the rotor rubbing and the mechanic moved it away. When my wife drove car home, she said the sound was worse. I took car on a trailer to Kansas city Volvo dealership and stayed overnight. Next morning we picked up car. Mechanic said the motor mount broke and was rubbing causing the grinding noise.. Surprise, no more noise. So I wasted a $150.00 at Import Specialists when they could have easily fixed the problem, which makes me believe they never even looked at the car.

!!!DONT EVER LEAVE YOUR CAR HERE!!! I had a bmw x5 that had oil valve stems leaking took it here they told me it was a 8,000 job and will take a week. They ended up having my car 6 months and I called so many times they just gave me the run around. When vehicle was done they approved additional charges without my consent and fixed more repairs and tried to charge me. Owner was VERY RUDE and disrespectful I had to threaten to take legal action. It was the worst experience and plus my car still has issues so I don’t know what they fixed honestly. Don’t ever come here!