I had an emergency at one of the UK storage sites. The lock had rusted internally so I was unable to turn the key properly and it snapped inside. I had movers coming in first thing in the morning. Mark took my call just after 21pm, was out to the site and fixed it by 22pm. Absolute life saver! Would recommend to others and very reasonably priced, given the time and short notice he came out.
This almost sounds too good to be true! I walked out of my house to get a key cut and happened to see Mark parked outside working at one of my neighbours' house. I asked on the off chance if he could cut keys, and instead of brushing me off, he happily said it depended on the type of key and offered to take a look. Within minutes, he'd cut the key there and then, and it worked perfectly. No hassle, no inconvenience, and no sign that I'd interrupted his work. Just friendly, professional service from a genuinely nice guy. I wouldn't hesitate to recommend Mark to anyone. Excellent service and a great experience from start to finish. 5 stars!
Mark responded promptly to my call and came to my property the same day. In our initial phone call he gave me a clear estimate of the likely cost of the work which need to be done. on arriving at my property I felt he gave a very honest assessment of the work actually required. I was very pleased with the outcome and the cost. I shall certainly need Mark of Plym locks again if the need arises.
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