LakeviewCollectionPROVerified business?

Living at Lakeview Collection has honestly been such a wonderful experience. From the very beginning, everyone has made me feel welcome and at home. The doormen, engineers, and the entire staff are always friendly, helpful, and professional. What truly stands out is the outstanding management and service. The leasing team responds incredibly fast, and every question or request is handled right away with care and professionalism. It is rare to find a place where the staff genuinely cares so much about the residents’ experience. A very special thank you to Pete, who has been absolutely amazing throughout the entire process. He is incredibly professional, attentive, and always available to help. No matter how small the question was, he responded immediately and made moving into my new apartment completely stress-free. I am truly happy to call this place home and would highly recommend Lakeview Collection to anyone looking for a beautiful, well-managed, and welcoming community to live in.

Slumlords. I did not feel safe or respected while living there. I lived at 3270 LSD for 5 years, and each year things got worse, yet more expensive. The building is falling apart, and the company has a lot of turnover so things are clearly not managed well. They are trying to market themselves as “luxury,” but that means a lot more than a new coat of paint in the lobby. It means being attentive, proactive, and treating your tenants like valued customers. I had so many maintenance issues, and had to push every time to get them taken seriously. My apartment flooded after I reported an issue 3 times and was ignored. The floor had to be replaced, and it took 6 weeks. I bounced between hotels and friends houses while patiently waiting for the work to be done. I put in security cameras to make sure progress was being made, and one of the workers unplugged them. I reported this person, asked for an explanation, and got nothing. This man still works for them, and I rode in the elevator with him shortly before moving out. I upped my security afterwards, and caught multiple employees entering without consulting me. One left the door unlocked while I was out of town. There really isn’t anything quite like watching your landlord talk openly about how unpleasant you are, on camera, in your home, without permission to be there at all. Like I said- I did not feel safe or respected while living there.

I've had an overall positive experience living with Wirtz, primarily due to all the lovely staff. They have always been accommodating and highly responsive. When searching for an apartment, I chose a unit that was undergoing renovations. Throughout the entire reno, they sent me continuous updates and photos. When I found out the cabinets were not going to be the color I initially expected, they went out of their way to work with me and find a finish that I would like. When I finally moved in, the apartment looked beautiful. While living here, maintenance was always on top of repair requests, and I never had an issue with management. My biggest complaint is that the appliances and fixtures are pretty cheap. The oven turns off at random while cooking and can't fit a full size baking sheet, doorknobs regularly need tightening, and the bedroom closet doesn't have a rod for hanging clothes, so I've had to use a curtain rod that falls periodically. My main reason for moving out is that I need a bigger space! Even then, the management office was incredibly flexible in extending my lease by just a few days so I could move into the apartment I wanted.