I purchased a Liebberr refrigerator less then 4 years ago. It started out great. But now I have spend over $1500 getting it repaired. The first repair place said they fixed it but the red fan light was still on. They said it will go off. Never did. 2nd repair person said it needed a new fan and sensor. They replaced it. The fan light is still on. They said it’s the control board. I would like for a representative from Liebberr content and send someone who actually knows how to fix this refrigerator. I paid exorbitant amount of money on this refrigerator. I always had SubZero’s but the space I have was too small for a SubZero. I thought I was getting by a quality appliance.
ReviewsFrom Google
Worst decision ever to save a few bucks and get the 2082 with biofresh. Took several times to get a model without cracks to the frame, it freezes up frequently, and the service team is horrible. I wish I had bought the Bosch, Thermador or Sub Zero models that were comparable. I hate that I was steered to this very expensive model which is needlessly complex and the customer service people are just as unpleasant as possible!
Posting as a warning to anyone considering the purchase of a Liebherr appliance. I notice that NONE of the reviews here has a reply; further indication of the indifference of this company's customer service! I would give zeros stars if I could. Model: Liebherr SCB7760IM Issue: Freezer and icemaker nonfunctional Experience: Ongoing for 12+ months I purchased the Liebherr SCB7760IM refrigerator just over a year ago, expecting a premium product from a premium brand. Instead, I’ve had over 10 service calls for a non-working freezer and ice maker, and the issue remains unresolved. Despite the efforts of my local retailer (who has been very supportive), Liebherr USA has failed to take responsibility or offer a replacement. They’ve been unresponsive and dismissive, and the product has never functioned as promised. For a refrigerator at this price point, this is unacceptable. I strongly caution others considering this brand. A product that fails this early and a company that won’t back it up is not worth the investment. Attaching a picture of the melting freezer for authenticity.
Book an appointment
Find us
33131
On the van, cards and invoices. One scan opens everything above.