Maison Haven Furniture specialises in elegant French furniture designed to bring timeless style and character to the home. Our collection includes French-style beds, wardrobes, bedside tables, dining furniture, mirrors, sofas and other beautifully designed pieces for bedrooms, dining rooms and living spaces.
Absolutely the best service I’ve ever received! Top customer service! Amazing furniture! We bought a bed which is far superior to the photos! Delivery was incredible, such care and detail given to our home. Can’t thank them or recommend enough! thank you!
The best customer service experience I have ever had. Nothing was too much trouble, great communication, managed our expectations & delivery time lines and were absolutely fantastic to deal with. Our furniture is absolutely stunning, we could not be happier. I would reccomend Maison Haven Furniture to anyone looking for great quality, unique pieces to add to their home. We will be customers for life and cannot wait to purchase more! Special mention to Adam who was an absolute pleasure to converse with. Wishing this company many years of success ahead!
You don't show stock availability on your website, instead you say "For in-stock items, delivery takes 2-3 weeks across most areas of mainland Britain". What you don't say is that if items aren't in stock, you have to order them from somewhere (probably the far east) and they can take many weeks to arrive. So, you're taking a customer's cash and asking them to bankroll your purchases. We ordered on 2nd Feb, and needed the items by 19th March, which we told you on the phone when we ordered. You couldn't get them in time, we cancelled on 25th March, you said we'd be refunded within 14 working days and now you're suggesting the refund could be as late as 17th April? It's appalling treatment of "customers". We're not your bank, we're customers trying to buy products from you. Stop wasting people's time - if you haven't got stock, say so on the website, and give customers a chance to go elsewhere. Update following your response : You only provided delivery guidance after the item was ordered and paid for. To reiterate, you do not show what is in and out of stock on your website before a purchase is completed. When we reinstated the order on the 12th February, it was on the basis that we would still maybe receive it by the 19th March which was our drop dead date to ship it. We cancelled after that time expired and after I returned from my trip abroad. Allowing for bank holidays, the 14 days expired today, 15/04/26, not in 2 day's time.
On the van, cards and invoices. One scan opens everything above.