ManualsExpressPROVerified business?

Visited once before with my husband when he needed to send something out, and the employee who helped us then was fairly nice. Unfortunately, my experience today by myself was completely different with a different employee working. The employee today seemed annoyed from the moment I walked in. When I handed him my form and package, he stopped to find the right song on his playlist before even starting my transaction. He also got irritated that I filled out the wrong store-printed form. There were two sheets available — one for international shipping and one for U.S. shipping. These were not forms being attached to the package itself, and I even offered to fill out the correct one if needed. I asked for the cheapest shipping option for a very small package (about 0.1 lbs that fit in a 6x9 envelope). He chose USPS Flat Rate Priority and quoted me about $25. When I politely questioned whether that was really the cheapest option, he became defensive and explained that FedEx would have cost $35. I watched him enter a 10x12 envelope and switch between USPS and FedEx options, and USPS Ground showed around $10, but he insisted on Flat Rate Priority. At that point, a line had formed behind me and I just wanted to leave, so I paid and left. Overall, it was a very uncomfortable experience, and I won’t be returning.

I’ve only had positive experiences returning items here. All items have been returned successfully and it’s been smooth dropping things off. Maybe not the cheapest place to purchase a box, but duh! Very convenient for the neighborhood

My packages have been sent here after UPS fails to deliver them, and the people of Manhattan Express Shipping are always very helpful in getting me my things quickly.