MyAIQAPROVerified business?

I got my claim and I am a very satisfied customer. It just takes patience but it pays off.

Extremely disappointed with the lack of response from AIA Philippines. I filed my claim two months ago, and not only have they failed to acknowledge it, but my follow-up emails have also gone unanswered. Trying to reach them through their call center has been a complete disaster. It's disheartening that they seem unresponsive unless multiple follow-ups are made. Instead of promoting their activities, AIA Philippines, please find time to respond to your clients' claims promptly. Effective communication is essential in the insurance industry. #CustomerServiceMatters #InsuranceConcerns

Very unresponsive and ineffective customer service. Takes weeks to reply to email. Call center is always 'under maintenance' or 'enhancement'. Cannot handle the simplest requests.