RestartingRelationshipsPROVerified business?

I’m surprised by the poor reviews here, Relationships Australia has allowed me to speak to a mental health professional without going completely broke. I am a tax paying resident but don’t have permanent residency yet so I don’t have Medicare, Relationships Australia bases your therapy fees based on your income. I’ve been speaking to my therapist for over a year now, we usually have a session once a fortnight sometimes once every 3 weeks. I started talking to her in lockdown which was really needed for me as I don’t have family or long term friends in this country. She has helped me so much with setting healthy boundaries and self awareness. I like the flexibility available with phone, web or in person sessions. Thank you relationships Australia!

Their website looks promising. I made arrangements to have the first conversation, forwarded some highly personal information by email, and... they didn't call at the allotted time. So I called the main switchboard and waited on hold for about 15 minutes. Basically they told me they weren't the right people to help me with my relationship issues.

This is typical of how government organisations tend to function. I waited over 4 months to arrange a mediation person just to hear they cant help me. Get your help from somewhere else.