The CleaningWarehousePROVerified business?

Great team, they’re very experienced, they helped me a lot.

Spent £3000 on water genie system which was sold to me as “future proof” been back at the shop every 4-6 weeks since as it’s constantly breaking down, bought another battery then some split relay thing for another 240 (even though i was sold the ‘COMPLETE’ set up - they even charged to fit it!) and two weeks later same issues! Joe to be fair fixed it again I left the store happy! 6 weeks later same issue!! This machine is costing time, money and affecting my reputation! Imagine driving from Birmingham to Chester at 5am and your system not coming on unless you leave your van running?! Or carry a portable booster pack everywhere again another expense to buy and charge daily!! I have been trying to contact the manager Joe for 5 days and keep getting fobbed off. Who ever is on Dispatch is terrible patronising and rude he needs to work on his customer service skills, saying tarrah all cocky like it’s a joke this machine is affecting my business! Luke was very helpful in the past when he could be but the store is a hour away from me! I have never left a bad review but unfortunately I have been treated in such a way that this is all I have left before I go to check my consumer rights and look at getting a full refund as I have 0 confidence in this machine and I was promised something that’s not been delivered! AVOID!!

Prajeesh and Kanika worked diligently and had good customer service. Were open to listening to everything during inspection as well. Recommend them