★★★★★
We have lived in our house for 35 years and had done minimal renovations. We finally decided it was time and used The Flood Masters. They did an excellent job. Gustavo, the owner, listens to your ideas, needs and wants and will make reasonable recommendations. He was very in tune with our ideas and offered some of his own suggestions as to what would work/look best, which we usually took. Our decisions/selections went through 5 people before getting to Gustavo and if he didn't think something would look good/work he said so. There weren't many things he didn't agree with or like but when he spoke up we listened and went back to the drawing board. When seeing the finished product, we were always glad we listened to his recommendation and opinion and had changed our minds! His crew are all extremely nice and we felt comfortable leaving them to work if we weren't home. They were very respectful of our house. The first phase of the renovations lasted 2.5 months and on the last day it was sad to see the crew go, they had become like part of the family! We remodeled the entire house and absolutely love it! In only one instance of the entire project (we had a phase I and II) was there a miscommunication of what was desired and when we realized this Gustavo immediately fixed it without a problem. Some parts he out sourced, like refinishing the wood floors and custom making a glass door for the odd size shower. All of the people he out sourced to love working with him. One guy said he liked working with Gustavo because if there was something the homeowner changed their mind about upon seeing the finished product, Gustavo would make the necessary changes. He said most contractors would not "redo" something once finished, even if the homeowner did not like it! Overall, the remodeling was a pleasant and exciting experience. I would definitely recommend Gustavo and his crew for your remodel!
