Titan Self StorageHawthornePROVerified business?

I have been storing my personal belongings with Titan in Kelso for a few years. Unfortunately when I checked my unit I found Rat poop everywhere and had to move out of that unit. There were 2 big openings where the rats were able to chew their way in. I lost about 2/3 of my belongings and had to make 3 trips to the dump and hire 2 people to help me. I lost my mattress and box springs over $2k right there. Custom jewelry cabinet and desk and pictures of my kids and grandkids tons of clothes and shoes and scarves. I'm just devastated. Titan changed our insurance plan to a protection plan which covers the company from liability of lost or damaged property even if it's their fault. There is basically very little protection for the tenant. I was sent a check for $500.00 Far less than cost of the items I lost. I photographed everything and intend to recover my loss from their negligence. Be wary and read the contract carefully. Make sure your unit is completely sealed. I'd even put poison around the inside of the unit and make sure you check the unit frequently. UPDATE: I finally moved what was left of my belongings out of a secondary unit from Titan Storage last month. As I loaded up my last bit of tubs I walked over by my old unit and saw that there had not been any repairs done to the outside of the building. The owners apparently don't have intentions to fix the problem any time soon. The property is looking run down and I'm glad to not have to keep my property there any longer. Their protection plan is for them like I stated in my original post, so I'd definitely have my own insurance that actually protects the consumer and their property if I were a person looking to rent a unit from this company, at least the property on Hawthorne Street in South Kelso.

I would have given this place zero stars but I had to give it at least one to write a review. This place was faulty from the start. It's too long of a story to sit here all day but the end result was me owing a late fee for less than a month and they auctioned off all of my belongings, my entire life waa in there . I did not receive a final notice nor a phone call letting me know anything.. I am pursuing a law suit. I do not recommend anyone rent from titan storage they are thrives.

The prices are great and the the owner is a friendly guy. If you're looking for a good deal on a storage unit, look at this place. If you are looking for pristine and spotless, go pay a lot more somewhere else. I needed a place to put some things during a remodel of a few rooms. Hawthorne was perfect for that. The hours are 8am to 8pm, and 24 hours for move-in and move-out. 24 hour on-site manager and password protected gate. All things considered, a pretty good value.