YLG SalonAdyarPROVerified business?

I had a great experience at YLG Adyar Branch for my wife’s Botox service. The service was done by Rohit, and he was very professional, patient, and explained everything clearly. He made sure she was comfortable throughout the process, and the results were really good. Really appreciate Rohit’s excellent service and the overall experience at YLG Adyar. Highly recommended! 👍

Had a very poor experience at YLG Salon. The stylist seemed inexperienced and gave almost no guidance for the haircut—at one point even asked me to refer Google. Only after repeated requests did she agree to basic face framing. The shampoo and conditioner left my hair extremely dry and frizzy. Despite explaining my hair history (post-botox regrowth), she was unable to even do a basic blow-dry to smooth and set my hair—something I manage better at home. Worst part: I left the salon with my hair still wet. When I asked why my hair felt so dry and rough, there was no explanation—just a shrug. I travelled nearly 10 km for this and paid for a service that left my hair looking worse than before. Very disappointing.

I visited YLG for the first time based on positive reviews and the price list on their website, but the experience was very disappointing. While the massage was good and the general ambience of the place was fine, the facial left my skin rough and peeling for around 4-5 days. But the big issue was the final bill. Considering that this was my first visit, I had requested the entry level Kiwi fruit facial (advertised on their website for Rs. 1699) and fruit pedicure/manicures. But I ended up being charged Rs. 4200 for it. This is not a rounding error or a routine hike in price, this is a 2.5x increase. My subsequent interaction with their management regarding this matter was neither pleasant nor professional. Their website also continues to advertise these sham prices. I will not be returning and would not recommend YLG to anybody. Beware of misleading prices and poor customer service. P. S. Contrary to what their management has stated in their reply and as can clearly be seen in the attached images and their website, there is no Elite Kiwi Facial by a "Lotus Professional" listed in their menu. What was requested was just a Kiwi facial and they decided to foist something (not listed on their menu) that sounds identical (and is 2.5 times the price) on an unsuspecting customer. And no, the difference was not explained. This is a classic deceptive practice.