Questions and answers
Questions and answers about Blinx
Straight answers about the 15-day trial, the basic plan, your page, enquiries and bookings, paying and stopping, and where Blinx is sold. Questions about the card, cancelling, pausing, your own domain and VAT are answered on the pricing page.
Facts checked 12 November 2026
The trial and Pro
How long is the trial, and what is in it?
Every new page starts with a 15-day trial of Pro, with every Pro feature switched on from the first day, the leads inbox and the WhatsApp button among them. No card is asked for, and nothing is charged unless you add one yourself. Your Plan and billing screen in the app counts down the days left.
What does Pro cost?
Pro is $5 a month or $46.80 a year, plus VAT at 20% for UK businesses. Paid yearly, it works out at $3.90 a month and saves $13 against twelve months paid monthly, which come to $60. Prices are in US dollars in every country. Every page starts with a 15-day trial of Pro with no card, and the basic plan after it is at no charge.
What is the difference between Pro and basic?
After the trial the basic plan keeps the page working for customers at no charge: they can still call, get directions, send an enquiry and ask to book, and up to 3 photos show, with 'Powered by Blinx' at the bottom. Pro shows you who got in touch and their message, lets you answer booking requests, and adds a WhatsApp button, a video, up to 10 photos and your own colours.
Can I switch from monthly to yearly?
Yes. In the app, open Settings, then Plan and billing, and choose Switch to yearly. Nothing changes until you confirm, and the days you have already paid for this month come off the yearly price. There is no button to go back from yearly to monthly: write to the Blinx Support Team through the support form, and a person can do it for you.
Every line of Pro and basic is set side by side on the pricing page.
Your page
What can customers do on my page?
On every plan, customers can call you with one tap, get directions from the map, see whether you are open right now, send an enquiry with their name, number and what they need, and ask to book a time from your opening hours. Once your Google listing is connected, your rating and reviews show too. On Pro the page opens with a big Call now button, and a WhatsApp button starts a chat with you.
Do my customers need an app or an account?
No. Your page opens in any phone's browser, from its link at an address like blinx.biz/your-business or from its QR code. Customers can call you, get directions, send an enquiry or ask to book with no app, no account and no password, so nothing stands between them and getting in touch.
Is there an app for me?
Yes, a web app rather than one from the app stores. Sign in on your phone's browser, choose Add to Home screen from the browser menu, and Blinx sits with your other apps and opens from its icon. To get alerts on an iPhone, Blinx has to be on your home screen and opened from that icon.
What does Blinx not do?
Blinx is one page at an address like blinx.biz/your-business, not a website of several pages, and it does not put your page on your own domain, though a Visit our website box can link to your website. Your page takes no payments or deposits from customers, Blinx has no app in the app stores, and visitors get no chat window, since on Pro WhatsApp is the chat. Its screens are in British English.
Will my page show up on Google?
Your page is live, and shareable by its link and QR code, from the moment you publish it. Search engines are asked to wait until it shows a sign of a real business: your Google listing connected, a customer getting in touch through it, or a payment for Pro. Then it is offered to search engines such as Google, though nobody can promise where it will appear in their results.
How do I delete my page?
In the app: Settings, at the very bottom. Deleting removes your page, its photos, statistics, enquiries and bookings, and your account, all together and straight away, and backups are deleted after 30 days. If you are paying, Pro and its payments stop at once. Cancelling is different: it keeps your page live on the basic plan, with nothing deleted.
Customers getting in touch
How will I know when someone gets in touch?
On Pro, the trial included, every enquiry and every booking request is emailed to you as it arrives, with at most five enquiry emails a page a day, and Email me every enquiry in Settings turns those off. Turn on Alerts on this phone in Settings and your phone buzzes too. On the basic plan, the first time somebody gets in touch on a day, an email says so, without their name.
Can customers book appointments?
Yes, on every plan. Customers pick a day, then a time, from your opening hours and send a request with their name and how to reach them. Two people cannot take the same time unless you let several customers share it. Each request waits for your answer, and confirming or declining it is on Pro. Blinx does not sync with a Google or Apple calendar.
Can I see who tapped Call or WhatsApp?
No. Taps on Call, WhatsApp, Directions and your other buttons are counted, never named: your page's activity shows views, QR scans and taps over the last 7 days, on every plan. Somebody becomes a lead when they send an enquiry or a booking request, and on Pro you see who they are and what they asked.
The booking diary explains booking requests step by step, from your opening hours to your answer.
Paying and stopping
What happens to my page if I stop paying?
Your page stays live on the basic plan and nothing is deleted. The Pro features come back when you go Pro again. Customers can still call you, get directions, send an enquiry and ask to book, and you still see how many people got in touch. Your photos, words, enquiries and bookings are all kept, ready for the day you go Pro again.
What if a payment does not go through?
Pro stays on while the payment is tried again. If it still cannot be taken, your page carries on with the basic plan and nothing is deleted, and Pro comes back when you go Pro again. To change the card a payment is taken from, open Settings, then Plan and billing, then Change card and receipts, which opens your secure Stripe billing page.
Who do I ask about a charge or a refund?
The Blinx Support Team, who look into a charge you do not recognise, a payment that failed or a refund. If you have a page, sign in and use the help button in your app, so your message arrives with your page's details. Anybody can also write through the support form at blinx.biz/support, and a person replies by email.
Where Blinx works
Which countries is Blinx sold in?
Blinx is sold in the United States, the United Kingdom, Australia and Canada. Prices are in US dollars in every country. Pro is $5 a month or $46.80 a year, plus VAT at 20% for UK businesses, the same figures in every country. The phone numbers on your page are kept in a form that dials from anywhere, so a customer abroad can still call you.
Does Blinx ever phone me?
No. Blinx never phones anyone, owners or their customers. Help comes by message and email: on any plan you can message the Blinx Support Team from the help button in your app, and a person replies. Your customers' calls go straight to the number on your page, never through Blinx, and Blinx does not record them.
How do I reach a person?
Write to the Blinx Support Team. If you have a page, sign in at blinx.biz/login and use the help button in your app, so your message arrives with your page's details. Anybody else, with or without an account, can use the support form at blinx.biz/support. A person reads every message and replies by email.
What does Blinx do with my data?
No advertising trackers and no analytics companies: Blinx's own database does that work, on a server Blinx rents in Germany. The privacy page names everyone who handles information for Blinx and what each one does, and through the support form you can ask to see what Blinx holds about you, take a copy or have it deleted.
Every way to reach us, in one place: Contact Blinx.
What Blinx holds, and where it goes, is on the privacy page.
Weighing Blinx against something else? See every comparison, with the dates we checked each one. For what each part of a page does, see every feature, with the plan it is on, and for questions about being found and contacted online, the guides.
Try Blinx for 15 days
Your page, filled from your Google listing, ready to share as a link or a QR code.
15-day trial, no card. Nothing is deleted if you stop.